THE JOURNEY BIKER T-SHIRT

Exchanges, Returns, Refunds and Cancellations

Refund policy: To seek a refund for any of your purchases, you have ten days starting from the date of delivery.

• If you would like to request a refund, contact support@teeveda.com with the details of your order and return.
• After the product being delivered to our Mumbai warehouse, all refunds will be transferred to your Teeveda Credit account or to the original payment mode within 5-7 business days.
• Refunds for products are only available in instances of merchandise damage.
• Please be informed that in some cases shipping charges paid are not refundable.
• To the extent permitted by Teeveda Merchandise's exchange policy, all products purchased from teeveda.com may be exchanged.
• Customers have 7 days after their purchase is delivered to exchange their product.
• All returns must be complete with all original tags and packing and be in new condition.
• Send us an E-mail at support@teeveda.com with the specifics of your purchase and exchange to set up an exchange.
• Our staff will arrange for a reverse pickup once we have the necessary information.
• The reverse pick up option is available for a select few PIN numbers.
• The money will be returned as Teeveda Credit if the desired product is not available at the time the exchange is being made.
• You can only exchange products that are in the same price range.
• For your payment to be refunded, cancellations of orders must be submitted in writing to our customer care department at support@teeveda.com. Within 48 hours of cancellation, the refund will be initiated.
• We would not be able to cancel an order if it had already been shipped. However, you are free to reject the delivery and keep us informed. If the package has been delivered, you can still exchange the product for something else.
• Please be advised that if you cancel your order after it has been shipped, the shipping costs will not be refunded.

Please send an E-mail to support@teeveda.com if you would like to make any changes or edits to your purchase. Our customer service personnel will offer you specialised options whenever possible.

For more details please see our Return & Cancellation Section here.

Teeveda Shipping Policy

• Shipping time: after receiving address confirmation and purchase confirmation, Teeveda will process your orders. Order processing and shipping typically takes 24 to 48 hours.
• Shipping time: after receiving address confirmation and purchase confirmation, Teeveda will process your orders. Order processing and shipping typically takes 24 to 48 hours.
• Delivery charges will apply for all orders. Free delivery for prepaid orders above Rs.699. No free delivery for COD orders.
• A package typically arrives in seven to ten working days, depending on where it is sent.
• Weekends and holidays are not included in processing or shipping times.
• Shipment status:  you will receive an E-mail with tracking details once your product has been shipped.
• If you don’t receive an E-mail within 48 hours, call our customer support at +91 8356857894 during Business Hours (Monday to Friday 10:00 AM to 05:00 PM).
• To view your orders and their tracking details, you may also log into your account.
• Damaged package or incorrect item: refuse to take delivery if you find that the package is damaged. Please contact our customer service department E-mail at support@teeveda.com within 24 hours to let us know that you have refused to accept delivery because the package was damaged.
• If you believe you got goods you had not ordered, please contact our customer service department E-mail at support@teeveda.com within two (2) days.
• For any products that are damaged or defective, we will give an exchange or a refund. However, whether we have the object in stock will determine whether you can exchange it. A full refund will be provided if we don't have the item in stock.
• Failed deliveries:

1. If the customer is not available to receive the package on the initial attempt, a second attempt will be made after 48 hours.
2. After making two unsuccessful efforts to reach the recipient at the time of delivery, the courier will hold onto your package for 1 more day before returning it to us.
3. You are therefore advised to track your orders to avoid problems like these.

• We will not take on another COD purchase if a customer rejects a package at delivery. A down payment would be required from such a buyer.

Call us at +91 8356857894 during Business Hours (Monday to Friday 10:00 AM to 05:00 PM) if you have any questions or concerns.

Half Sleeve, Round Neck T-Shirt

All sizes in inches

Tolerance of +/- 0.5 inches